This terms and conditions applies to all the services provided by RealBox Data Analytics Pvt. Ltd. (hereby referred as "RealBox", "we" or "us") gathers from restaurants and, how that information is used by RealBox when providing services.
RealBox takes reasonable and appropriate measures to ensure protect the information collected from theft, unauthorized access or loss. This includes administrative, technological and physical safe guards.
RealBox may make changes or updates to this policy from time to time. If we do make changes to the policy. Updated policy will be sent by email and can be also found on our website.
RealBox is not responsible for any action initiated by any party as result of the restaurants working with RealBox. Neither party shall be liable to the other party for any direct, indirect, incidental, consequential, special, or exemplary damages or any damages for lost data, business interruption, lost profits, lost revenue or lost business arising from the Merchant’s association with Realbox (even if that party has been advised of the possibility of such damages).
Both the Parties agree and undertake that the Intellectual Property vests solely with the Party that owns it and the Parties further undertake not to use the intellectual property of the other Party save and except in accordance with these service terms. The restaurants agrees and acknowledges that RealBox shall be authorized to use the logo and brand name of the restaurant for its Promotions. Restaurants agrees to not disclose the exclusive (proprietary) RealBox Dashboard access or any of its inbuilt features to any third party.
Any dispute or difference between the Parties arising out of or in connection with the services of RealBox which cannot be resolved amicably between the Parties at the level at which it arose within 45 (forty five) days, shall be referred to arbitration, by mutually appointing a sole arbitrator in accordance with the UNCITRAL procedural rules, which are deemed to be incorporated by reference of this provision. Arbitration proceedings shall be held in New Delhi; and the language opted for in the arbitral proceedings shall be English.
This term of services shall be governed by and construed in accordance with the laws of India, and any dispute arising out of this service arrangement or in connection with this service shall be settled in accordance with the dispute resolution mechanism stated above.
The term of service by the company is the Initial Service Term as specified in the Order Form, and shall be automatically renewed for additional periods of the same duration as the Initial Service Term (collectively, the “Term”), unless either party requests termination at least thirty (30) days prior to the end of the then-current term.
Company reserve the rights to terminate any or all services upon thirty (30) days’ notice (or without notice in the case of nonpayment), if the other party materially breaches any of the terms or conditions of this Agreement. Customer will pay in full for the Services up to and including the last day on which the Services are provided. [Upon any termination, Company will make all non aggregated Customer Data available to Customer for electronic retrieval for a period of thirty (30) days, but thereafter Company may, but is not obligated to, delete stored Customer Data.