RealBox provides real time sales insights and business analytics for the restaurants and hospitality industry. RealBox software combines social, mobile and cloud technologies with existing POS systems to improve understanding of customer behavior and preferences and create opportunities for personalized communication with customers.
We collect data from your system which you provide when signing up for the Service. All the information you provide always belong to you and we only use that data to provide maintain and improve our services.
When your customer use our services to redeem offers or give feedback, we collect information about where and when the transaction occurred and the details of the order.
We collect information about how you use our Service, which may include telephone number, browser type, IP address and activity date and time.
We use various technologies to collect information and this may include sending cookies to your customers’ computer or mobile device. Cookies are small bits of data which contain a unique ID. Cookies are provided by the web server and stored local in the web browser. Cookies allow web pages to be personalized and retain preferences and account settings.
To improve and personalize our Service, we may also collect publicly available information about your customers from third parties.
RealBox uses personal information to provide the Service to you. This information may also be used to provide personalized marketing for your customers on your behalf and take feedback. Communications from all partners and merchants will abide by the guidelines put forth by TRAI. The information can be used to improve our products and services, identify or help investigate claims of fraudulent activity and any other purpose disclosed to you in connection with our service.
We will never share personal information about your customers with third parties.
We also aggregate this information with Meta data for use in analysis of overall consumer behavior and their relationships with restaurants. This aggregated data contains no personally identifiable information whatsoever. We reserve the right to share this anonymous information with 3rd Parties for informational or other purposes. Realbox shall use, process and handle the Information under the Agreement and shall use the information for aggregate, analyze or anonymize the Information to provide better services.